Privacy Policy

Effective Date: 1/1/25

1. Introduction

Audio Video Systems is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when interacting with our website or services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and physical address provided voluntarily through forms, inquiries, or service requests.
Service-Related Information: Details about the services you request or purchase from us, including installation details and service preferences.
Payment Information: Credit card details, billing address, and other payment-related information necessary for processing transactions.
Communication Data: Records of your interactions with us, including customer service inquiries, feedback, and communications through our website or email.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support.
Send important service updates or promotional materials (with your consent).
Improve our website, services, and customer experience.
Provide and manage our services, including sales, installation, and servicing of home automation, custom theater systems, audio/visual integration, lighting control, security, and more.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following situations:

Service Providers: We may share information with trusted third-party service providers who assist in operating our business, such as payment processors or installation teams.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
SMS consent is not shared with third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Restrict certain data processing activities.

To exercise these rights, please contact us at info@avsutah.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. SMS Terms of Service

By opting into SMS through a web form or other medium, you agree to receive text messages from Audio Video Systems, Inc. This may include messages related to appointment scheduling, reminders, post-visit reports, status updates, billing notifications, etc. We do not use SMS for mass market campaigns.

You can text Audio Video Systems, Inc. at (801) 649-5200 for information regarding our services. By texting Audio Video Systems, Inc. at (801) 649-5200, you consent to receive replies, messages and conversations from our team.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Audio Video Systems, Inc.
5954 S Main Street, Murray, UT, 84107, USA
801-649-5200
info@avsutah.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.